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Learn more about our balloon gift delivery and venue decorating services here

The best way to get in touch for a quote or estimate is to  send us a message here and tell us about your requirements. We will contact you to discuss your requirements further and provide you with a quote. Alternatively you can contact us by telephone 020 36339859 or send us an email at customerservices@kdor.co.uk 

The best way to get in touch for a quote or estimate is to  send us a message here and tell us about your requirements. We will contact you to discuss your requirements further and provide you with a quote. Alternatively you can contact us by telephone 020 36339859 or send us an email at customerservices@kdor.co.uk 

Balloon delivery  & Event decorating service

We provide delivery services in London to the following postcode areas

EC1A, EC1M, EC1N, EC1P, EC1R, EC1V, EC1Y, EC2A, EC2M, EC2N, EC2P, EC2R, EC2V, EC2Y, EC3A, EC3M, EC3N, EC3P, EC3R, EC3V, EC4A, EC4M, EC4N, EC4P, EC4R, EC4V, EC4Y, EC50, EC88, HA0, HA3, HA9, N1, N10, N12, N15, N16, N19, N1C, N1P, N2, N22, N3, N4, N5, N6, N7, N8, NW1, NW10, NW11, NW1W, NW2, NW26, NW3, NW4, NW5, NW6, NW7, NW8, NW9, SE1, SE11, SW10, SW11, SW13, SW15, SW18, SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW3, SW5, SW6, SW7, SW8, SW9, SW95, UB6, W1, W10, W11, W12, W14, W1A, W1B, W1C, W1D, W1F, W1G, W1H, W1J, W1K, W1M, W1N, W1P, W1R, W1S, W1T, W1U, W1V, W1W, W1X, W1Y, W2, W3, W4, W5, W6, W8, W9, WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R

We offer free delivery to London postcodes within 4 miles of NW6

We do not offer a collection service at present.

 

We are open 6 days a week. Our telephone operational hours are;

Monday – Tuesday

Thursday – Saturday

0900:1830

Sunday

11:00 – 16:00

We take bookings a maximum of 12 months in advance and a minimum of 2 weeks in advance subject to service availability. We encourage our customers to book well in advance to secure their preferred date(s).

By booking early you benefit from a reduced reservation fee at 25%.

All bookings must be paid in full 4 weeks prior to booking date

Weeks in advance

Percentage of Full balance

More than 17 weeks

25%

More than or equal to 9, but less than 17 weeks

50%

More than 4 weeks but less than 9

75%

Less than or equal to 4 weeks

100%

All balances must be paid in full no later than 4 weeks in advance of your booking date

  • We accept the following methods of payment:
    • Debit Card/Credit Card
    • Payments over the telephone
    • Google pay
    • Apple pay 

We do not accept the following payment methods

      • Cash

All cancellation requests must be sent to us in writing 

email to customerservices@kdor.co.uk

As we offer bookings in advance we offer a graded refund system, should you wish to cancel your order.  Our reservation fees are non-refundable outlined in the schedule below

Period of notice

Refund entitlement

More than 17 weeks

75%

More than 9 weeks, less than or equal to 17 weeks

50%

More than 4 weeks, less than or equal to 9 weeks

25%

Less than or equal to 4 weeks

0%

As we provide customised and made to measure balloon art made to your specification you will not be able to cancel your order if you change your mind once we have completed performance of service, however you are entitled for work to be completed with reasonable care and skill that matches your booking form requirements. 

If you experience any problems with our services, we are more than happy to try and resolve them.  please get in touch with us at customerservices@kdor.co.uk or contact us on 020 3633 9859

For further information visit our cancellation, returns and refunds policy

 

Latex is made from plant protein and can cause allergic reactions in some people.  If the person you are sending a gift to has a latex allergy,  we can provide alternatives to latex balloons, such as foil and bubble balloons and still create a special meaningful gift.  If you would like to learn more about the signs, symptoms and management to latex allergies and anaphylaxis you can visit the links below

https://www.anaphylaxis.org.uk/

https://www.aafa.org/latex-allergy/

https://www.gosh.nhs.uk/conditions-and-treatments/conditions-we-treat/latex-allergy/

 

This can be achieved for example by securing helium balloons to balloon weights, minimizing the use of helium balloons outdoors, opting to use air-filled balloon products instead of those filled with helium or balloon gas, using alternatives to balloon releases at special occasions, including weddings, graduations and funerals.

Safe balloon practices

 

 

Uninflated or broken bits of balloons may present a choking hazard. Children under the age of 8 must be supervised when using balloons. 

 

    1. Keep your balloons away sharp objects
    2. Store your balloons at a moderate and constant temperature
    3. Keep your balloons out of direct sunlight
    4. Keep your balloons out of polluted environments (Example – smoky environments)